Over the past fifty years, seven core values have taken strong root in, and define Kohinoor’s culture:
Integrity and Societal Good.
Service Excellence, Customer Delight and Market Trust.
Familial Culture, Trust, Congenial Work Environment and Focus on Positive Attitude of Employees.
Tenaciously Hacking through Uncertainties, Trust and Bold Decisions.
Facing the Challenges of the Knowledge Age through Continuous Learning and Constant Success.
Driven by Knowledge and Experience of Employees and Technology.
Strong Belief in Results, not Excuses, measured in terms of the Value Added for the Customer.
To achieve sustained and enduring excellence in every activity by creating an environment for partners, customers, vendors and stakeholders for win-win alliances and, for empowerment of employees to ensure growth.
Kohinoor’s core business is in the Service Sector and ‘Customer Focus’ drives its culture. We always believe in continuously giving our customers that little extra which qualifies as customer delight - no compromises there. Ethical practices are the cornerstone of all activities to earn customer loyalty and there is never an eye on profits at the cost of ethics. In a familial environment, the employees are nurtured and trusted, and the positive attitude of employees is directed to achieve customer delight. The emphasis is on “Continuous Learning” to enhance competence of employees in meeting the challenges of the knowledge age. Their knowledge and experience, together with modern technology, consequently generate enhanced creativity and innovation. In order to relentlessly pursue our vision of ‘Perpetual Growth’, adequate latitude to take ‘instant and accurate decisions” is provided to leadership at all levels. Above all, we believe in setting stiff targets - constantly expanding our capacities to achieve them, plotting higher benchmarks for stretched future objectives.